Finally, after some searching on the internet I found the solution to my problem with installing Adobe CS3 Design Premium on my new Windows Vista workstation. My problem was that when I started the installation a progress window appeared and then within a second disappeared, resulting in a failed installation. No error messages or anything!
I found the solution at the Adobe forums in this thread, and here are the helping steps (thanks to Phil Sadler):
Manually register the jscript.dll file.
On Windows Vista32:
1. Choose Start > All Programs > Accessories.
2. Right-click the Command icon, choose Run As Administrator, and authenticate.
3. Navigate to Windows\System32.
4. At the prompt, type regsvr32 jscript.dll and press Enter.
5. When a dialog box with the message “DllRegisterServer in jscript.dll succeeded” appears, click OK.
On Windows Vista64:
1. Choose Start > All Programs > Accessories.
2. Right-click the Command icon, choose Run As Administrator, and authenticate.
3. Navigate to Windows\SysWow64.
4. At the prompt, type regsvr32 jscript.dll and press Enter.
5. When a dialog box with the message “DllRegisterServer in jscript.dll succeeded” appears, click OK.
Note! I was trying to install the CS3 package on a Vista64 system, and of course I didn’t read the instruction well enough the first time. The thing is that there is a system32 folder in Vista64 as well, and did the Vista32 steps instead of going to the SysWow64 folder. Well, of course it didn’t do the trick and got me a bit frustrated, until I re-read the solutions (I found similar solutions on other places) and noticed the SysWow64 thing.
Also, just to be on the safe side I copied the installation folder from the DVD to my harddrive and did the following steps:
1. Copy the “Adobe CS3″ folder from the installation CD to your harddrive.
2. From the harddrive copy, open the folder “resources\common\scripts”.
3. Right-click on the file “ContainerProxy.js”, click “Open With…”, and select Notepad.
4. With the file open in Notepad, click Edit (from the top menu), then “Go To…”.
5. In the “Line Number” box, type 1102, and press Enter. This will take you to line #1102.
6. Locate the “SetSessionInitialized” variable as follows.
7. Look on the screen for the line “jsonObj = _jsonToObject(window.external.SetSessionInitialized(initValue));”.
8. Delete “window.external.”, i.e. the line becomes “jsonObj = _jsonToObject(SetSessionInitialized(initValue));”.
9. Save the file.
10. Go back to the harddrive parent folder “Adobe CS3″ and run the Setup.exe.
After this the installation went fine. In cases like this I cannot help wondering who to blame: The first part with jscript.dll points at Microsoft, but on the other hand it is something Adobe should be aware of (they do test their product before shipping, don’t they?)!
Adobe CS4 does not accept your valid registration code
Image via Wikipedia
Alright, once again I came across a silly Adobe “feature” while trying to install Adobe Design Standard CS4 – the installation did not accept my registration code I had acquired from Adobe’s volume licensing site (meaning you can make multiple installation from one installation media).
I have a set of Design Premium CS4 discs, but I only need the standard edition and a few Indesign installations. I did three successful installations on brand new Windows 7 workstations, and then with the fourth workstation it did not work any more. I could not understand why! It was an identical workstation, and I did it exactly as before (at least I thought so), but the registration code was not accepted! I uninstalled and reinstalled, but without success!
To top it all, when I tried to check the code at the LWS site I got this response: “Adobe does not recognize you as an authorized user of this web site”. WTF! I had similar problems last time I tried to log in and reset my password etc, except that last time I could log in. Oh well, while I waited for a response from Adobe I tried one last thing…
The thing is that I did not install the English CS4 on an English version of Windows! And during the install the installation software asks in what language do you want to install CS4, and it suggests the localization language (which happened to be Swedish in this case).
So after I once uninstalled CS4 I reinstalled and chose to accept the License Agreement in English and chose English as the installation language, and that was it!
When I started the first CS4 application I could enter the registration code I had used earlier and it was happily accepted!
Personal thought: It seems that when any company grows too big and have most competition either out-competed or bought-up the sloppiness and arrogance starts to show. We have seen this with QuarkXpress and Microsoft, and now with Adobe… I already had weird installation issues with CS3 (see previous post) and obviously it continues. Too bad, perhaps I should check out Quark Xpress again?
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